![]() ![]() If your product fades, breaks, or is damaged during normal wear, for the lifetime of the piece, the guarantee entitles you a replacement for a new equal/same item: ![]() As part of this commitment, we offer a Lifetime Guarantee add-on for all jewelry purchases. Gold Pres is committed in providing our customers with the best experience and highest quality jewelry. Kindly email us ASAP with your order number and concern at Order cancellations and changes outside the allowable time frame will no longer be accepted and processed. This is to avoid confusion and error in our records. We accept cancelation and changes in details STRICTLY within 48 hours upon the order was placed (**if the order is not yet fulfilled). "Email us asap once returned!" Can I still cancel/change the details on my order? These made to order items are not eligible for return. Sales are final on purchases of limited edition, precious material, real/solid gold, or custom items. ![]()
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